Collected from the Palm — with extra buffer time built in for the single trunk-road access point.
Palm Jumeirah is the furthest-out pickup zone we cover, and the one with the most distinctive logistics: the entire island is reached by a single trunk road, so every pickup — whether your hotel is on the trunk or out on a frond — funnels through the same access point.
at the crescent tip, the furthest point from the mainland — trunk-hotel pickups are noticeably quicker than crescent ones.
roughly the midpoint of the trunk and a common fallback meeting point.
runs along the trunk; vehicle pickup is from hotel driveways, not the boardwalk itself.
parallels the trunk road and is a useful landmark for drivers navigating between fronds.
Staying somewhere not listed? Message us your hotel name — Palm Jumeirah coverage is broad and most nearby properties are included.
The longest transfer on our coverage map — the single trunk-road access point adds time on top of the base drive to the desert, especially for crescent-end hotels like Atlantis.
Because every vehicle in and out of the Palm uses the same trunk road, pickup timing here has less flexibility than other zones — crescent hotels (Atlantis, Zabeel Saray) are typically collected earliest in the round, with trunk-road hotels following.
*** VERIFY: relative drive-time language above against real dispatch/ops data before publishing. ***
See the full Dubai pickup coverage map for all areas and timing.
The single trunk-road access point means Palm hotels — especially crescent-end ones like Atlantis — are usually first in the pickup round to keep the rest of the schedule on time.
Mainly in timing, not process — Atlantis sits furthest from the mainland, so it's collected earliest within your confirmed window.
For some frond hotels with less direct access, yes — this is arranged at booking as an alternative meeting point.
Message your hotel name and we'll confirm your exact pickup point and timing.